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| OK, in the interest of a fair and open dialogue, I hope you don’t delete this post Brock.
First, I would like to say that I feel really bad about all of the tiny little things that you and others complain about here. I ordered a meal the other day and the put pickles on my sandwich when I had EXPRESSLY asked that they not put said pickles on the sandwich. Needless to say, I immediately dashed to register burger-pickles-f-the-king.net. So I understand what you mean.
Next, I have read every post here. Some maybe valid, others complete rubbish. But I read every single one.
So now, that you have been so gracious to offer up the opportunity, I will take advantage of it and give you the other side of your argument. That is… if it lasts the night…
And please don’t take this personally, this is an open letter that hopefully gives you and others like yourself perspective on the other side of the coin.
It was YOU that walked through the front door. (the company did not knock on your door and coax you into a bike with a gun at your head)
It was YOU that found a product that you wanted to purchase.
It was YOU that sat down at a table and filled out several pieces of paper which allowed the company to run your credit and try to obtain a loan in your name.
It was YOU who had made a life of not paying bills sent to you for goods and services that you had already claimed that made it the companies problem of trying to get you financed.
It was YOU who asked why it was taking so long to get you approved for a powersports product, when you knew good and well that you were a credit criminal not worthy of a no-deposit cellular phone.
It was YOU that said that as long as you were approved, you were taking a motorcycle, knowing full well that you were never going to pay off the loan.
It was YOU that told the salesman that you needed your payments to be under $99 a month on a $15000 loan… (Hopefully knowing that simple math makes it impossible to ever get out from under that loan)
It was YOU that begged the company to send your shameful credit history to “8 to 12” banks, knowing that responsible people who have made a history of paying their bills get sent to only one bank… the one that approves them.
It was YOU that went into the finance office as a fully formed adult. (pen in hand)
It was YOU that decided what program you wanted to PURCHASE in the finance office.
It was YOU that wanted Service, Lojack, Warranty, Tire, GAP, or Theft.
It was YOU that understood the benefits of each program as you signed.
It was YOU that decided not to read a single fucking word of the 15-25 pieces of paper that required your full legal signature.
It was YOU that could not afford oil and fucking filter if you didn’t get a service plan on your pile of shit metric.
It was YOU who had a shit eating grin from start to fucking finish as a normal sales guy (another person, just like the both of us no matter what your emotions make you think) makes enough peanuts to get by just like the rest of us for getting you out on a motorcycle.
It was YOU who had to have the race bike knowing full well that it was a pile of shit for commuting every day.
It was YOU who made it the companies problem to get creative with the financing because you wanted to make a big ticket purchase and you didn’t have two nickels to rub together. (would you spend $15000, or $7000 for that matter, if you didn't have some money in the bank?)
It was YOU who thanked the staff for putting you on the bike YOU wanted at the payment YOU wanted.
It was YOU who drove the bike off the lot with no fucking insurance, or motorcycle endorsement!!!
Are YOU fucking kidding! YOU drove a motor vehicle on public streets with NO insurance, and without a license!
YOU did this….
YOU did this….
YOU did this….
YOU did this….
YOU did all of these things and more, and now you want to vent your frustration at something.... but your anger is displaced. You should look in the mirror...
To all that are so mad please ask yourself…
With whom does the blame lie?
Responses are welcome and will be replied to in kind….
Edited by MVF4 2008-07-02 2:21 AM
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| "First, I would like to say that I feel really bad about all of the tiny little things that you and others complain about here. I ordered a meal the other day and the put pickles on my sandwich when I had EXPRESSLY asked that they not put said pickles on the sandwich. Needless to say, I immediately dashed to register burger-pickles-f-the-king.net. So I understand what you mean."
Said like a true RideNow employee.. All you care about is the sale. Sell the product at any cost even (by your
words not mine) though you know the customer can't afford to buy what ever it is they want. After all you need to
be able to buy your sandwich with out pickles..
I can't see how you can compare a $2.00 sandwich to something that cost thousands of dollars.
"It was YOU that walked through the front door. (the company did not knock on your door and coax you into a bike with a gun at your head) "
Lucky for you that a customer does walk through the door. How else could you afford to buy sandwiches.
Who is it that goes out and puts up booths at supermarkets and town fairs to get more business Are you so
starved for business that you have to go set up a booth somewhere so the customer has to run into you even
thought he is out buying groceries for sandwiches. Oh that's right you have screwed so many customers that you
have very few coming through your doors. (might have to put a gun to their head after all)
"It was YOU that found a product that you wanted to purchase."
Yes that's what the customer was there for. Of course some times the customer isn't sure what it is that they
want to buy But your right there to tell them any thing you think they want to hear (even if you have to lie) to
get them to buy.
" It was YOU that sat down at a table and filled out several pieces of paper which allowed the company to run your credit and try to obtain a loan in your name."
Gee I wonder who it is that runs all the ads saying come on in even if your credit isn't good we can still get you
financed. And when you do find out the customers credit isn't good you will do any thing it takes to get that credit
for them even if it means getting them credit with a revolving credit card with high interest So what if you have to
lie about a few things. It's not above you to split the loan onto 2 or more credit cards or just make multiple
purchase on the same card. Hey just split up the loan call one of them an accessory purchase or just leave it
blank.
Ok a question for you.
Who put a gun to your head and made you lie and do every under handed thing you can think of to get credit for
a customer that has bad credit. Do you not have any Morals. Of course not other wise you wouldn't do it.
"It was YOU who had made a life of not paying bills sent to you for goods and services that you had already claimed that made it the companies problem of trying to get you financed."
First of all what gives you the right to judge people. People have bad credit for many reasons. Second WHO
put a gun to your head and made you give credit to a person with bad credit. YOU couldn't say I'm sorry but
your credit isn't good enough to buy our product. Of course you can't YOU have no Morals YOU want to
be able to buy sandwiches. And After all you are with out fault and a very upstanding member of your
community so what if you have to lie about a few facts and change numbers on a contract they had a gun to
YOUR head.
"It was YOU who asked why it was taking so long to get you approved for a powersports product, when you knew good and well that you were a credit criminal not worthy of a no-deposit cellular phone."
Again I ask YOU what gives YOU the right to call a customer a criminal? Again I ask YOU Why
didn't YOU tell them NO. After all YOU know their credit is BAD. WHO is really the criminal here?
"It was YOU that said that as long as you were approved, you were taking a motorcycle, knowing full well that you were never going to pay off the loan.
How do YOU know they will never pay off the loan? And Once again I ask If you know this is going to
happen why do YOU go to all the BS to get them credit? Well WE ALL know the answer to that question.
"It was YOU that told the salesman that you needed your payments to be under $99 a month on a $15000 loan… (Hopefully knowing that simple math makes it impossible to ever get out from under that loan) "
And YOU were right there telling the customer YUP we can do that for you. Of course that was only on paper.
(another little lie) When the customer got their first bill in the mail it was a different story .
And WHO was it that advertised and still advertises (WE will sell you a ATV for $99 dollars a month.
It was YOU that begged the company to send your shameful credit history to “8 to 12” banks, knowing that responsible people who have made a history of paying their bills get sent to only one bank… the one that approves them.
I feel so sorry for you. Man WHO would have thought that a customer would walk through YOUR door and put a
gun to YOUR head and make to send their bad credit to all those banks.
"It was YOU that went into the finance office as a fully formed adult. (pen in hand)"
I'll go along with you there
"It was YOU that decided what program you wanted to PURCHASE in the finance office."
This is possible
"It was YOU that wanted Service, Lojack, Warranty, Tire, GAP, or Theft."
I'm sure Your Customer did. But were back to the old story YOU ALL READY know their Credit is Bad.
But the COMPANY will make more money if you can get all these extras financed too. So YOU just fudge
a little here LIE a little here to get it all Financed.
"It was YOU that understood the benefits of each program as you signed."
How Often do YOU explain or even give the customer time to read any thing on the paper work?
"It was YOU that decided not to read a single fucking word of the 15-25 pieces of paper that required your full legal signature"
Actually YOU are suppose to explained every thing to your customer. DO YOU not have enough words in your
vocabulary to express your self with out having to resort to the word fuck or fucking?
"It was YOU that could not afford oil and fucking filter if you didn’t get a service plan on your pile of shit metric."
So YOU admit that you sold an INFERIOR product to YOUR customer?
"It was YOU who had a shit eating grin from start to fucking finish as a normal sales guy (another person, just like the both of us no matter what your emotions make you think) makes enough peanuts to get by just like the rest of us for getting you out on a motorcycle."
It's not the customers fault that YOU work for a company that pays you low wages while that rake in the major
profits from the purchase.
So YOU feel justified about all the tricks you use to get credit for a person with bad credit because the company
you work for treats you just like you treat your customer.
"It was YOU who had to have the race bike knowing full well that it was a pile of shit for commuting every day"
Again you admit to sell an inferior product?
"It was YOU who made it the companies problem to get creative with the financing because you wanted to make a big ticket purchase and you didn’t have two nickels to rub together. (would you spend $15000, or $7000 for that matter, if you didn't have some money in the bank?)"
This statement is so ridicules.. Again I will ask YOU WHO put a gun to your head and made you get
CREATIVE (a big word for we will lie and play with the numbers on your contract. We will get you a
revolving charge card split up the purchase onto two cards if we have to sell you what you want)
"It was YOU who drove the bike off the lot with no fucking insurance, or motorcycle endorsement!!!
Are YOU fucking kidding! YOU drove a motor vehicle on public streets with NO insurance, and without a license!"
And you let them.
You keep talking about what you have to do to get credit for people with bad credit. You don't have to sell them something they can't afford. If you run a credit check and see that they have poor credit there is nothing that says you have to sell to them other then your greed. You want to make money . You don't care what it takes to sell your product to that person.
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| Close on the guess, EX employee. Long ago I moved on to bigger and better things. I am as equally unsympathetic to ride now, and I am to an adult that whines about something they share at least 50/50 responsability for if not more.
The post was meant to give an opposing view. And your response was welcome. The only reply I would have after one quick read is that I disagree with why you think people have bad credit. It is only one reason, they have missed bills, walked away from bills, or took months to pay bills. And that is it. |
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| MVF4 - 2008-07-02 9:45 AM
Close on the guess, EX employee. Long ago I moved on to bigger and better things. I am as equally unsympathetic to ride now, and I am to an adult that whines about something they share at least 50/50 responsability for if not more.
The post was meant to give an opposing view. And your response was welcome. The only reply I would have after one quick read is that I disagree with why you think people have bad credit. It is only one reason, they have missed bills, walked away from bills, or took months to pay bills. And that is it.
If you have never gone through a divorce and had your credit destroyed because of your spouse or had major medical bills that put you in deeply in debt consider your self lucky. There are many reason why a person can have bad credit Even though they continue to pay on their debts. Just because a person has bad credit doesn't make them a criminal. Because if that's that way you look at things then you must agree that every salesman is a criminal and the lowest life on this planet.
I don't know you and you don't know me. I do know that you used to work for RideNow. So should I say you are a low life because you worked there? I would never say that because I don't know you and you shouldn't call people criminals just because they have bad credit. As I said there are many reasons why a person could have bad credit.
And in case you missed what I said in your quick read. A dealer does not have to sell to a person with bad credit. Nor does he have the right to do under handed tactics to sell to some one with bad credit.
The time when you could go in to a dealer and tell them what you want, ask for advice and expect an honest answer is long gone. Although there are a few exceptions. Most of the small dealers will still be honest with their customers. Corporate greed is why I will never again deal with a large company like RideNow
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| Now that I think about it I have to wonder If your an EX employee for RideNow and have moved on to bigger and better things why are you posting on this forum. What's it to you. And why are you so mad that you have to resort to name calling and cussing. |
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| Sence you posted in the Town and Country forum I looked it up here is a few reviews that people wrote
Link to the reviews http://phoenix.citysearch.com/profile/1676760/
Unethical overpriced and RUDE
12/08/2007 Posted by jules876
What a retched dealership. Worst service EVER. They quoted my husband a price on Monday and so he did a deposit BASED OFF THAT PRICE. We live 4 hours outside of PHX, and on our long drive today to go pick up the bike they had the audacity to call and raise the price a few hundred dollars. How totally disappointing. We would rather have chewed off our toes than given them a dime. We talked to the "manager" and he defended his employee's action. Turns out, on the town and country motorsports website, this "manager" isnt even listed. So I guess that makes them LIARS too. We ended up going to Apache Honda. What AWESOME service. THey were totally ethical and considerate and I would recommend them to anyone. Funny thing is, Town and Country screwed up big time. We paid more at Apache than we had hoped, but because of the wonderful customer serice it was so worth it. So I would strongly recommend that you avoid T&C at ALL COSTS. They are only in the business of ripping people off.
Pros: not a one
Cons: rude, unethical, poor service, untrained staff, etc
AVOID AT ALL COSTS
09/18/2007 Posted by blacflie
I agree especially with the last review. I to went there and purchased a couple of trail bikes and a trailer. I was told I was getting an incredible deal by purchasing these 3 items. Then they mind f'd me by keeping me there hungry trying on gear while they processed my paper work. LONGER THEN BUYING A CAR. I actually signed the Service Agreement or whatever they named the extended warranty. They gave me NO info until a couple weeks later when I had to look it up on what it covered. Also they didnt send my paperwork home with me but delivered it when they delivered the bikes. NOW they say I cant cancel it (2 weeks later) cause it is not technically a warranty but a service program. IT turns out it is more expensive then buying two new trail bikes. They are a scam and I am trying to get a hold of corporate now. PLUS like the last few post. OVER PRICED and NOBODY knows their jobs or anything about Moto sports.
Pros: LOCAl
Cons: employees and mind manipulation
Unethical overpriced and RUDE
12/08/2007 Posted by jules876
What a retched dealership. Worst service EVER. They quoted my husband a price on Monday and so he did a deposit BASED OFF THAT PRICE. We live 4 hours outside of PHX, and on our long drive today to go pick up the bike they had the audacity to call and raise the price a few hundred dollars. How totally disappointing. We would rather have chewed off our toes than given them a dime. We talked to the "manager" and he defended his employee's action. Turns out, on the town and country motorsports website, this "manager" isnt even listed. So I guess that makes them LIARS too. We ended up going to Apache Honda. What AWESOME service. THey were totally ethical and considerate and I would recommend them to anyone. Funny thing is, Town and Country screwed up big time. We paid more at Apache than we had hoped, but because of the wonderful customer serice it was so worth it. So I would strongly recommend that you avoid T&C at ALL COSTS. They are only in the business of ripping people off.
Pros: not a one
Cons: rude, unethical, poor service, untrained staff, etc
AVOID AT ALL COSTS
09/18/2007 Posted by blacflie
I agree especially with the last review. I to went there and purchased a couple of trail bikes and a trailer. I was told I was getting an incredible deal by purchasing these 3 items. Then they mind f'd me by keeping me there hungry trying on gear while they processed my paper work. LONGER THEN BUYING A CAR. I actually signed the Service Agreement or whatever they named the extended warranty. They gave me NO info until a couple weeks later when I had to look it up on what it covered. Also they didnt send my paperwork home with me but delivered it when they delivered the bikes. NOW they say I cant cancel it (2 weeks later) cause it is not technically a warranty but a service program. IT turns out it is more expensive then buying two new trail bikes. They are a scam and I am trying to get a hold of corporate now. PLUS like the last few post. OVER PRICED and NOBODY knows their jobs or anything about Moto sports.
Pros: LOCAl
Cons: employees and mind manipulation
The worst experience ever!
09/18/2007 Posted by ck1keeni
I urge you not to go to this establishment!! I was a first time buyer & expected, at the very least, the curtesy shown to me in the past by car dealerships (& that's not expecting much).I guess when it comes to this motorsports store, professional curtesy is non-existant.To start off, we purchased a trailer & 2 Yamaha trail bikes. We were told that since we were making such a large purchase, our gear would be thrown in for free. After picking out all the gear with a different rep that had little to no knowledge in her field, & spending what seemed like an eternity to receive feedback on our loan approval (of which we had impecable credit), we were then told that the best they could do was to take 20% off the gear (which the prices I found out later were rather inflated to begin with).Still feeling good about our purchase,we spent another 2 hrs waiting for the finance department & sales rep to get their stuff together. By this time, the store had closed & we had been there a total of 5 hrs.I'm still not sure what the hold up was.We were then shuttled in to speak with another rep responsible for closing up the deal. He spoke at a rate equivalent to that of an auctioneer & made several misrepresented statements.For instance we were told we should purchase these special warranties that would only increase our payment by $20 a month (we were never told that the grand total of these warranties, that ARE NOT bumper to bumper, equaled more than the cost of another bike!$4200 to be exact)Not to mention, the warranties are only for 2 yrs &found out later they are apparently are NOT CANCELLABLE! He also told us that we would have no problem refinancing our bikes.I'm finding out now, that this is VERY difficult to do.Our trailer was also delivered with different tires,missing the wheel in the front to move it,& had large spots of chipped paint.Including all their hidden fees & that rediculous warranty,our total came out to 2x the cost of the bikes and the trailer!
Pros: NONE
Cons: very shady dealings that were designed to rip off the customer
Go somewhere else!!!
10/30/2006 Posted by psu2asu
Town and Country is one of the worst stores I have ever been into in my life. They are rude and arrogant. I can live with poor customer service if they have great pricing. However, the prices at Town and Country are absurd. It might be a good place to go and look or try things on, but don't waste your money. You can get everything there for a whole lot less somewhere else. Just an idea of how crazy thier pricing is, they were selling a 50th anniverisary R1 for $30,000. As the other review stated, it has the feel of a used car lot. Go elsewhere!
Feels like a used car lot, avoid on friday nights, sub par customer service
09/13/2006 Posted by arizonaadam
Most motorcycle shops seem to be pretty friendly, relaxed places. This place feels like they're trying to sell you a used car. I bought one motorcycle there and the salesman was nice but acted more like he was going in for a hunt than helping me find the right bike. Then the manager, the guy who does the paperwork or whatever, was just not very bright. I had to go back twice, once to renegotiate the loan because he screwed it up and he was just plain rude about it, and once again because he forgot to prepare and provide my registration. It wasn't a horrible experience, but I would absolutely never buy another bike there. Their service department is quick and they do nice work, though pricey. Go somewhere more local instead, like D and D on Mcklintock and Rio Salado in Tempe.
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| Point taken about credit. Every life is different. But I have had good and bad sales, and serivce experiences at every shop I have ever taken a bike to, big and small (ride now, or other). My frustration with some of the posts lies in the fact that there seems to be no place for personal responsability. When I sold bikes (01/06 - 09/06) I had all kinds of customers, some very angry but for the most part.... very happy... I never noticed a "grand conspiracy" among the people around me to "screw" customers... Most people just wanted the day to end so they could get back to there private lives. |
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| I can understand your frustration it isn't easy to deal with the general public. I will agree with you not every one has a legitimate complaint and there isn't a"grand conspiracy" to screw every one. But you know and I know that some of these complaints are well founded.
It seems like just about every day I get a pre approval for a credit card (Which I throw in the trash) I don't like or have a credit card. Credit card companies want every one to have a card. They even try to force you into having a card. Try to rent a car or make reservations at a hotel with out a card. They don't care what your credit is like they just have so much greed that they will give a card to any one. It's the same with RideNow they don't care just sell the customer a bike. do what ever it takes. I maybe doing the company an injustice here maybe they do care about their customers but I doubt it other wise they would stop letting their dealers screw their customers
And I realize that most of it isn't the salesman fault. It's the General Manger or credit manager that does the dirty work. To them a customer isn't a person. Just another dollar in their pocket. I've talked to a few ex employees and they say the same thing. RideNow doesn't care about their employees just the money.
I build custom kitchens for a living and I deal with people all the time. I try to keep in mind that the customer is very important to me because with out them I wouldn't be able to feed my family. It appears that RideNow has forgotten that or they just don't care. And yes I have had a few complain but I have always listened to my customers and resolved any problems. I have never lied to them or changed the contract after they signed it. I have never sold them a warranty I did give them a warranty I always stand behind my work. I have never told a customer a price and then jacked it up with extras after the contract was signed. I gave a price to my customer if they couldn't afford the kitchen then that was the end of it. I didn't try to find a way to sell them something that they couldn't afford |
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Location: Surprise, Arizona | How did I miss this? Ok, let's talk. 1. when dealing with a company and I ask them a question, I expect an honest answer, even if it's I don't know. I don't expect to ask a "sales manager" a simple question about a tire warranty and have him say, "There is no such warranty that will cover a wearable part". Flat out LIE! My friend had that warranty from the same dealership. I knew this before I even asked the question. He had be believing that my friend was mistaken.... till I saw the actual piece of paper he had from RideNow Surprise. Then it was too late.... I had already taken possession....
2. Yes, I walked through their doors, I walked in on a managers special, a brand new Suzuki M90 that was on sale for 4495.00, I did NOT walk in wanting to buy a 15k motorcycle. If that was the case, I would have been at a Harley Dealership.... Buddy Stubbs to be more specific.... they are some good people there.
3. I personally did NOT see ANY paperwork. The financing went through a 3rd party that was under the assumption that I was aware of what was being agreed to and signed off on. Yeah, I have bad credit, BFD, shit happens in life.... No reason to take advantage of someone. Honestly, IF I would have seen the paperwork, seen what I was getting charged for, seen that it was a credit card loan then this sale WOULD HAVE NEVER HAPPENED! Then when face to face with Bill Nash and I explain this to him, I get back, "Well what do you expect when the salespeople are on 100% commission, they WON'T do anything to lose a sale". Basically saying that they are going to fuck you in the ass when you walk through the door. Or at least that is how I would inturput that statement. I find it funny that these managers have to go through some kind of training, a training facility that was purchased by RideNow... Is this what they teach their managers? The ability to flat out lie to a customer to make a sale? Seems that way, that bastard is still working there. As for your post, no, I don't delete posts unless you are abusing another member (myself included), feel free to debate or post anything you like. Just be mature and respectful is all I ask. 
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Location: Surprise, Arizona | MVF4 - 2008-07-02 7:45 AM Close on the guess, EX employee. Long ago I moved on to bigger and better things. I am as equally unsympathetic to ride now, and I am to an adult that whines about something they share at least 50/50 responsability for if not more. The post was meant to give an opposing view. And your response was welcome. The only reply I would have after one quick read is that I disagree with why you think people have bad credit. It is only one reason, they have missed bills, walked away from bills, or took months to pay bills. And that is it. No, I will disagree with this. This IS NOT always the case....For example, if you want to get into my personal life here, I have been running my own business since 1997. Had some great times, had some bad times. In either case, clients pay slow... when clients pay slow, I too pay my bills slow, but when the money comes in they do get paid. When there is no business at all, as it's been lately with the economy as bad as it is, then the most important bills get paid 1st, mortgage, utilities etc... then if anything is left over, the lesser bills. NOT EVERYONE that has bad credit has done it intentionally. Shit happens in life, some thing are not controllable.
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Location: Surprise, Arizona | MVF4 - 2008-07-02 10:20 AM Point taken about credit. Every life is different. But I have had good and bad sales, and serivce experiences at every shop I have ever taken a bike to, big and small (ride now, or other). My frustration with some of the posts lies in the fact that there seems to be no place for personal responsability. When I sold bikes (01/06 - 09/06) I had all kinds of customers, some very angry but for the most part.... very happy... I never noticed a "grand conspiracy" among the people around me to "screw" customers... Most people just wanted the day to end so they could get back to there private lives. "grand conspiracy"? No, I don't think anyone said that.... however you don't have to have a "grand conspiracy" to make it policy to screw over a customer, that's called business practice, one they seem to value and one I choose not to deal with and I am sure others would agree. I mean who likes to be lied to and taken advantage of? No one I can think of.
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| MVF4 - 2008-07-02 2:03 AM
To all that are so mad please ask yourself…
With whom does the blame lie?
Responses are welcome and will be replied to in kind….
Thunderdually wonders if he has any thing else to say.... |
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Location: Surprise, Arizona | Thunderdually - 2008-07-05 3:47 PM MVF4 - 2008-07-02 2:03 AM To all that are so mad please ask yourself… With whom does the blame lie? Responses are welcome and will be replied to in kind…. Thunderdually wonders if he has any thing else to say.... If not, fuck him.... sounds like he was just here to cause trouble. Also thinking that he is not an ex-employee or if he is, he is friends with someone high up. It's all good.... What happened, happened, nothing anyone can say to change that.... RideNow FLAT OUT LIED TO MY FACE.... if someone thinks that's good business or a conspiracy then they are NOT thinking too clear. I still cannot believe Bill Nash said straight to my face standing outside the courtroom... "My sales people are on 100% commission, they will not do anything to lose a sale". Nice huh? Right from the CEO's mouth (or whatever position this man holds).
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| Do you see what I mean? "When clients pay slow, I too pay my bills slow" Clients have nothing to do with your personal bill payment schedule. Credit is a cold world of black and white. Anyhow, thats unimportant. Thunderdually, do you see the other side? Is there any place left in the world for personal responsability? |
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| And Brock, you always go on, and on about the tire warranty. Go to surprise and get a copy of it. Its a crappy piece of paper at best... couple of tires here and there.... (as a rider i burn through tyres like water anyway, side walls first) And anyone can see that they didn't offer it up because there wasn't enough room in the loan. And if there was you would probably be mad about the "tack on" cost of all the extra "bullshit" on your loan... damned if you do.... damned if you dont.... |
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| MVF4 - 2008-07-19 12:10 AM
Do you see what I mean? "When clients pay slow, I too pay my bills slow" Clients have nothing to do with your personal bill payment schedule. Credit is a cold world of black and white. Anyhow, thats unimportant. Thunderdually, do you see the other side? Is there any place left in the world for personal responsability?
Yes I think a person should take the responsibility for their actions. I also think a person should be honest. You keep talking about how the customers come in with bad credit and expect the salesman to spend hours trying to get credit for a deadbeat with lousy credit. Where is the honesty and responsibility there.
Is it responsible to lie to a customer and do every thing you can to sell them something to make a living. (Because you need to eat too) The responsible and honest thing to do would be to say Sorry YOUR credit isn't good enough to buy what you want. But no you say bad credit no problem we can get you financed. WE may have to lie to you and try to confuse you by keeping you here for hours. Saying we are checking your credit. (YOU already know they have bad credit) But you will still stall and use any trick you can think of to get them credit. So you tell a few lies You feel justified after all there are a few things you want to buy such as food and clothing and you have to pay your rent and utilities.....
I just don't buy into it's all the customers fault for coming to poor little old you (The salesman) and making your life miserable because you have to make up lies and defraud them because they have bad credit.
Is there any RideNow dealers that will be honest to their customers? |
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Veteran
Posts: 160
Location: Surprise, Arizona | MVF4 - 2008-07-18 10:35 PM And Brock, you always go on, and on about the tire warranty. Go to surprise and get a copy of it. Its a crappy piece of paper at best... couple of tires here and there.... (as a rider i burn through tyres like water anyway, side walls first) And anyone can see that they didn't offer it up because there wasn't enough room in the loan. And if there was you would probably be mad about the "tack on" cost of all the extra "bullshit" on your loan... damned if you do.... damned if you dont.... How would you know if there was or was not room in the loan? Another RideNow Surprise Employee? Common man, the entire point was the LIE, period. Not once, but TWICE!
So you think it's good business practice for a sales manager to lie to the customers face? RideNow must, the guy still works there. NICE!!!! What a great company! Edit, there is no "K" in Broc. 
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Veteran
Posts: 160
Location: Surprise, Arizona | BTW - This dealership is affectionately known around here as.... Town and come fuck me.... or something like that. LOL
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